Privacy policy
Welcome to Loren The Label. Your privacy is something we take seriously, and this policy is here to explain, in clear terms, how we handle the personal information you share with us when you visit lorenthelabel.com, place an order, or reach out to our team. By continuing to browse or shop with us, you're letting us know that you're comfortable with the practices described below. If at any point you'd rather not, we kindly ask that you step away from our services.
Who we are
Company name: Loren The Label
Address: 50 Father Griffin Rd, Galway, H91 K28W, Ireland
Email: contact@lorenthelabel.com
Come and find your next favourite outfit on Instagram, where we share daily style moments: @loren.thelabel
Data we collect
Depending on how you interact with us, the following may be collected:
- Technical information such as IP address, browser type, and time zone
- Personal details provided during checkout, including your name, email, phone number, shipping address, and payment information
- Anything you choose to share when contacting customer service
How we use your data
Your information is used to:
- Process and ship your orders
- Reply to your questions and offer support
- Keep our website running smoothly and safely
- Personalise your browsing experience
- Send marketing messages, but only when you've signed up for them
Sharing your data
To run our shop properly, some partners need limited access to certain information. These include:
- Payment service providers
- Shipping and delivery companies
- Technology and marketing platforms such as Shopify
Your personal data is never sold or rented to anyone, full stop.
Cookies
Cookies are small files saved on your device that help us:
- Remember the preferences you've set
- Make the website faster and easier to use
- Show you content that suits your style
If you'd rather not have them, you can disable cookies through your browser settings, though parts of the site may not work as expected.
Your rights
Under data protection law, you're entitled to:
- Ask for a copy of the data we hold about you
- Have your information corrected or deleted
- Restrict how your data is processed
- Receive your data in a portable format
- Withdraw consent at any time, including unsubscribing from emails
To make any of these requests, simply email contact@lorenthelabel.com.
Children's privacy
Loren The Label is intended for adult customers. We do not knowingly collect information from anyone under 18. If we ever find that such data has been shared with us, it will be removed straight away.
International data transfers
If you're shopping with us from Ireland, please be aware that some of your information may at times be processed or stored outside the country, including in places such as the United States, by trusted partners like payment providers, technology platforms, or shipping services. Whenever data is moved across borders, we make sure it's handled safely and in line with the standards that apply to us.
Data security and retention
Keeping your data safe is something we don't take lightly. Information is held only for as long as we genuinely need it:
- To deliver our services to you
- To meet our legal obligations
- To resolve any disputes that may come up
Updates to this policy
From time to time, this Privacy Policy may be updated. The most recent version will always live here on the Loren The Label website, so feel free to check back whenever you're curious.
Contact us
Got a question about this policy? We'd love to hear from you:
Company name: Loren The Label
Address: 50 Father Griffin Rd, Galway, H91 K28W, Ireland
Email: contact@lorenthelabel.com
Come and find your next favourite outfit on Instagram, where we share daily style moments: @loren.thelabel
Thank you for trusting Loren The Label. Looking after your data is part of how we look after you.