FAQ
What is Kyara The Label?
Kyara The Label is an Irish fashion brand built around modern, wearable pieces designed to fit easily into your everyday wardrobe. Each item is chosen with care, so getting dressed always feels effortless.
How long does delivery take?
Orders are processed within 1–2 business days, and delivery then takes another 3–7 business days. In most cases your order arrives within 4–9 business days in total. As soon as your order has been packed and handed over to our delivery partner, a tracking link will arrive in your inbox so you can follow it the whole way home.
Do you offer free shipping?
Yes, every Kyara The Label order ships free. No minimum spend and no surprise conditions. We simply believe getting your parcel should feel easy.
What is your return policy?
If you change your mind, no problem at all. You have 60 days from delivery to return your items. Just send a note to contact@kyarathelabel.com and we'll walk you through the process.
Do you ship internationally?
Yes, we currently deliver to both Ireland and the United Kingdom. We're focused on providing a smooth and reliable shopping experience for customers in both markets.
Do you accept exchanges?
Yes, exchanges are very welcome. Let us know what you'd like to swap by writing to contact@kyarathelabel.com and we'll help you find the right piece.
How long do refunds take?
Once your return has been accepted, your refund is usually issued within 7 business days. Depending on your bank, it can take a little longer before it appears on your statement.
What payment methods do you accept?
We accept American Express, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay, and Visa. Every transaction is securely processed with SSL encryption to keep your details fully protected.
Is my personal and payment information safe?
Yes, completely. Protecting your privacy and payment details is one of our highest priorities. Kyara The Label never stores sensitive information, and our checkout is fully secure.
Can I update or cancel my order?
If your order hasn't shipped yet, we may still be able to make changes or cancel it. Get in touch as soon as possible after placing your order and we'll do our best to help.
What do I do if my order hasn't arrived?
First, take a look at the tracking link in your shipping email. If more than 9 business days have passed and your parcel still hasn't arrived, write to us at contact@kyarathelabel.com and we'll look into it straight away.
Still need help?
We're always here for you. Just drop a message to contact@kyarathelabel.com and our friendly team will be happy to help.